Privacy Policy

Information We Collect

Information You Provide

When you fill out a contact form, request a consultation, submit a payment, sign up for our newsletter, or otherwise communicate with us, you may provide:

• Name
• Email address
• Phone number
• Mailing or property address
• Project details and preferences
• Photos or files you upload
• Payment information (processed securely by our third-party payment processor)

Information Collected Automatically

When you visit our website, we automatically collect certain information through cookies and similar technologies, including:

• IP address and approximate location
• Browser type and operating system
• Pages visited, time spent, and referring URLs
• Device type and screen resolution
• Interactions with site features (clicks, scrolls, form engagement)

For details on the specific cookies and tracking technologies we use, please see our Cookie Policy.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide estimates or consultations
• Deliver and manage our landscaping, nursery, and maintenance services
• Process payments and maintain service records
• Send you updates, promotions, or seasonal offerings (only with your consent)
• Improve our website, services, and customer experience
• Analyze website traffic and usage patterns
• Serve relevant advertising through platforms like Facebook and Google
• Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect usage data and improve your experience. Our website uses:

• Google Analytics to understand how visitors use our site
• Google Tag Manager to manage tracking scripts
• Facebook Pixel to measure the effectiveness of our advertising

We use CookieYes as our consent management platform. When you first visit our site, a cookie banner will allow you to accept or decline non-essential cookies. You can change your cookie preferences at any time by clicking the cookie settings link in our website footer.

For a full list of the cookies we use and how to manage them, please visit our Cookie Policy.

How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers who assist with payment processing, email delivery, analytics, and advertising (e.g. Google, Meta/Facebook)
• Subcontractors as needed to complete your landscaping or maintenance project
• Legal authorities when required by law, legal process, or to protect our rights

These third parties are obligated to handle your information in accordance with applicable privacy laws and their own privacy policies.

Your Privacy Rights

Depending on your state of residence, you may have the following rights regarding your personal information:

• Right to Know what personal information we have collected about you
• Right to Delete your personal information, subject to certain exceptions
• Right to Correct inaccurate personal information
• Right to Opt Out of the sale or sharing of your personal information for targeted advertising
• Right to Non-Discrimination for exercising your privacy rights

We do not sell your personal information as defined under the California Consumer Privacy Act (CCPA), the Virginia Consumer Data Protection Act (VCDPA), or similar state privacy laws. We do use cookies for analytics and advertising purposes, which some state laws may classify as "sharing" for targeted advertising. You can opt out of this through our cookie consent banner.

To exercise any of these rights, contact us at info@colonialnewburgh.com or call (812) 853-6622. We will respond to your request within 45 days.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, maintain our business records, comply with legal obligations, and resolve disputes. Contact form submissions and project records are typically retained for the duration of our business relationship and a reasonable period thereafter.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. Our website uses SSL/TLS encryption for data transmitted between your browser and our servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites, including our social media pages on Facebook and Instagram. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Colonial Classics Landscape & Nursery
3633 Epworth Road, Newburgh, IN 47630
(812) 853-6622
info@colonialnewburgh.com